Salesplix
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Managed Sales case study · Patent and IP filing

Think New: patent enquiries turned into consultations.

Think New helps people and companies file patents and protect their ideas. Enquiries came on WhatsApp. We ran the sales desk: reply, call, explain, and book the consultation.

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The challenge

  • A patent is a big decision. People ask, then think for weeks.
  • Many people do not know patent, trademark or design apart
  • Not every enquiry is ready to file

How we run their sales.

  1. Enquiry on WhatsApp
  2. Our team calls back
  3. Explains what to file
  4. Consultation booked
  5. Follow-ups till they decide

Software + people, together.

Salesplix software did

  • All enquiries on one company WhatsApp number
  • Every chat saved on the lead card
  • No answer? “Call not received” stage to try again
  • Warm leads marked “Potential” so they are not forgotten

Our sales team did

  • Replies and calls each enquiry
  • Explains patent, trademark and design in simple words
  • Checks if the idea is ready to file
  • Books the consultation
  • Follows up with people still thinking

Their sales pipeline.

The stages this desk used.

  1. 1New
  2. 2Call not received
  3. 3Connected
  4. 4Potential
  5. 5Qualified
  6. 6Won or lost

What we track every week.

We do not publish Think New’s numbers without their permission. Want to see how a desk like this works? Ask us on a call.

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