Call not received
Both named customers use it as a real bucket. It is not a voicemail pile and it is not “new” forever.
Sales calling and follow-up
SIM campaigns for the day’s list. SIP on a number you own. Call not received is a stage. The outcome is written before the next number rings.
What changes
Both named customers use it as a real bucket. It is not a voicemail pile and it is not “new” forever.
Truvynex runs SIM dialer campaigns for programme lists and “today / yesterday”. Reps do not pick favourites.
AI post-call processing can sit on hangup. Coaching reads the card, not a random recording.
How it works
What it replaces
Instead of
On Salesplix
Recipes
Missed inbound → stage Call not received → retry window → WhatsApp
SIM campaign: all “today” rows, working hours only
Programme-specific queue (example: a franchise / clinic list) so scripts stay clean
Call-status rule: AI processing when the call ends
Connected → next step required before the next dial
Where it shows up
The pipeline label changes. The card does not.
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