Salesplix

Travel sales enablement system

Turn a quote request into a held booking.

The itinerary left in a personal inbox is how packages die. Salesplix keeps the quote, the callback, and the hold on one enquiry.

See a travel pipeline See the workflow
Google ads Meta ads Website Calls Portals One trip
Ads, portal, WhatsApp, calls — one trip enquiry.

On this floor

The quote is not the close. The follow-up is.

Speed

First reply while they still have three tabs open

Travel shoppers compare. WhatsApp ack and a Voiceplix call beat an email in the morning.

The file

Itinerary on the company card

Dates, pax, budget, last quote version — not a forward chain on a consultant’s phone.

Hold

A hold has a time

If you asked them to decide by Friday, Friday is on the calendar and in the dialer.

Recognition

Where your enquiries already come from

Salesplix does not ask you to change the ads or portals you buy. It puts them on one record.

The leak

Where paid enquiries disappear today

Leak 01

Quote sent, nobody called on day two

Leak 02

Consultant on leave — the trip is in their chat

Leak 03

Repeat guest treated as new

Leak 04

After-hours enquiries wait until the shop opens

Leak 05

Portal lead and WhatsApp lead are duplicates

Leak 06

No reminder when the hold expires

Workflow

Enquiry to booked action

  1. 1 Enquiry lands: ad, form, portal, call, WhatsApp
  2. 2 Ack + owner; identity match so the repeat guest is recognised
  3. 3 Dates, pax, budget, destination on the card
  4. 4 Quote sent on WhatsApp; Voiceplix / dialer if they go quiet
  5. 5 Hold or site visit (for a property) booked
  6. 6 Payment / voucher; or nurture for the next season

Channels

How the team actually reaches people

  • WhatsApp Business
  • Email
  • SIM / SIP calling
  • Voiceplix voice agents
Stages the floor already understands
  1. New enquiry
  2. Attempting contact
  3. Requirement captured
  4. Quoted
  5. Hold
  6. Booked
  7. Travelled
  8. Nurture
  9. Lost

Voiceplix + the dialer

Voiceplix covers the hour the shop is shut.

International enquiries arrive at odd hours. The agent takes destination and dates, offers a callback slot, and writes the trip. A consultant continues with the file in front of them.

  1. 01

    After-hours capture of destination, dates, pax

  2. 02

    Callback slot on the consultant grid

  3. 03

    Quiet after quote → retry call + WhatsApp nudge

  4. 04

    Caller ID on the inbound: last quote, not “unknown”

Voice agents · Calling & auto-dial

The calendar

The hold and the consultation have times.

Whether it is a travel consultation or a hotel site visit, the next step is a slot — reminded on the same thread as the itinerary.

Automations

Recipes you can run on day one

  1. 01

    Form / ad → WhatsApp ack → owner

  2. 02

    Requirement captured → itinerary on the thread → wait 18h → call if no reply

  3. 03

    Quiet after quote → Voiceplix / dialer → WhatsApp “shall I hold?”

  4. 04

    Hold expiry → same-day queue

  5. 05

    Travelled → next-season nurture

A day on the floor

The consultant’s list is quoted-not-held, not their personal chat.

  1. 1 Morning: new overnight Voiceplix captures and quiet quotes
  2. 2 Identity match collapses portal + WhatsApp duplicates
  3. 3 Afternoon: holds expiring in 24h
  4. 4 Evening: the number still answers; the file is waiting tomorrow

Questions

What this is not.

Do you replace the GDS or the hotel PMS?

No. Salesplix is the enquiry and follow-up desk. Booking engines stay. Ingest can move a stage when a hold becomes a PNR.

Next

See it on your own leads

Travel is a follow-up sport. We will walk your quote-to-hold delay and after-hours miss rate — not invent a booking percentage.

Related solutions

Ready to start closing?

Set up a short call and see the workspace on your own leads.

Same calendar the product team uses. Checkout is on salesplix.com.

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